Should I respond to this email?

What are the main things that have been seen in an email to make us think its a Phishing email…

  1. Asking us to do something urgently
  2. Asking us to do something that we normally wouldn’t do
  3. Making spelling and grammar mistakes
  4. Sending the email from an unusual address
  5. Not sounding like they normally do when they send you an email
  6. Asking for lots of personal details
  7. I have no idea who you are, why are you sending me this?

What should we do then?

I go with the simple, just don’t answer and delete the email, if it is important they will send another one or make contact another way. If you really do want to follow up on this, don’t email back, pick up the phone and ring them to check that its valid.